Google Strives To Better Help You With “Google Mobile Help Forum”

 

Googles Forum just wasn’t cutting it for answering the thousands upon thousands of questions received on a daily basis, so they decided to take a look at how they were doing things and how they could do them better.  Result? Google Mobile Help Forum.

From Google:

—We know that with many Google products launching on an array of mobile devices, you’re bound to have questions. And with all your experience using those products and devices, you’re also likely to have some knowledge to share. Even though we’ve tried to make our help center as up to date as possible, you’ll likely have even more questions that we haven’t addressed yet. We can’t talk to everyone — there are millions of you! — but we’ve been working hard to provide you with better ways to express your views and discuss our products. To that end, we’re very excited to invite you to a housewarming party as our help community moves from Google Groups to a brand new platform: the Google Mobile Help Forum.—

The new platform was built from scratch to offer you some exciting new features:

Q&A format to help you find answers quickly

Improved search and integration with the Google Mobile Help Center

Better spam detection and prevention

Public recognition of Top Contributors and frequent posters (with more posting privileges as you make your way up)

Ability to subscribe to ask questions and receive answers via email

 

Sign into your account and check out the new digs, then see if you can get your question answered.

Google

Tags: Google

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